How satisfied were you with your broker’s performance in the following areas:

 

Understanding of your specific requirements… 5
Overall knowledge/expertise…  5
Looking out for your best interests…5
Overall integrity of your Broker… 5
Received timely feedback from your broker… 5

What did your broker do for you that you found most valuable? Gemma has always been amazing to work with. I fully trust he advice and ability to find the best options that suit my needs

Is there anything else your Broker could have done for you? Gemma has been great. There is nothing more I could have asked from her.

 

J. Fairhurst

Absolutely would give you a 10/10 recommendation.
S.P.

I’m afraid you won’t find any constructive critics form us, only the greatest praise for your advice, promptness, and what seems to be 24/7 availability.

Over the years, we have had the great pleasure of financing 3 properties through your services, and as we were first given your contact info when we moved to Ottawa 15 years ago, I have made it a point to do the same.

Regardless of how often we’ve gone through financing, it’s always a crazy time….and we feel confident no one could have gotten us through it with greater patience.

A++, 5 stars, and two thumbs way up

C.L & J.G.

I cannot express enough my appreciation for all your hard work to get me my dream home. I have to say that you really worked your magic for all of the challenges we faced throughout the process. The word is for anyone who knows you or deals with you is that you are amazing and you really know your business. I will have no reservations or hesitation to refer to you anyone I know who is looking for a mortgage or refinancing products. You provided me with your best which is top notch service and professionalism all the while putting me at ease to reduce a very stressful time.
Dan B.

How satisfied were you with your broker’s performance in the following areas:

(1 = Dissatisfied —-> 5 = Completely Satisfied)

Understanding of your specific requirements… 5
Overall knowledge/expertise… 5
Looking out for your best interests… 5
Overall integrity of your Broker… 5
Received timely feedback from your broker… 5

Would you recommend your Broker to a friend or Relative? YES
What did your broker do for you that you found most valuable?
Helped us out when we were having issues communicating with the Laywer’s office. Gemma was able to step in and advocate for us. She also went out of her way to help us re-organize our finances to better prepare us for the purchase of our second home
K. Murphy

As usual, I greatly appreciate the timely responses that you provide relating to any inquiries or applications that we have submitted through your office. In this specific situation, the closing date did not provide us with much time to process all the necessary financing documentation, so I greatly appreciate the fact that you expedited the process and got us the mortgage rates that we had requested. K. and I also appreciate the advice that you pass along the way, along with providing us with supporting documentation such as the Purview to help with our decision-making. We would definitely recommend you to any friends that are looking for a mortgage broker.

Thank you,

D. Kutman

How satisfied were you with your broker’s performance in the following areas:

(1 = Dissatisfied —-> 5 = Completely Satisfied)

Understanding of your specific requirements… 5
Overall knowledge/expertise… 5
Looking out for your best interests… 5
Overall integrity of your Broker… 5
Received timely feedback from your broker… 5

Would you recommend your Broker to a friend or Relative? YES

What did your broker do for you that you found most valuable?
Patiently guided us through the process; suggested products and ways of doing things (eg, refinance) that best served our interests
G. Marchand

How satisfied were you with your broker’s performance in the following areas:

(1 = Dissatisfied —-> 5 = Completely Satisfied)

Understanding of your specific requirements… 5
Overall knowledge/expertise… 5
Looking out for your best interests… 5
Overall integrity of your Broker… 5
Received timely feedback from your broker… 5

What did your broker do for you that you found most valuable?
Gemma did all the leg work so that we didn’t have to travel around lender to lender looking for the best rate.
D. Banks

(1 = Dissatisfied —-> 5 = Completely Satisfied)

Understanding of your specific requirements… 5
Overall knowledge/expertise… 5
Looking out for your best interests… 5
Overall integrity of your Broker… 5
Received timely feedback from your broker… 5

Would you recommend your Broker to a friend or Relative? YES

What did your broker do for you that you found most valuable?

Gemma responded to my questions and concerns in a timely manner. She stepped in to help finalize the closing paper work transactions.

T. Bah

I recently transferred my mortgage and worked with Gemma of the Laurin Team to complete the transaction, definitely the smoothest transaction I ever experienced. Everything was seamless, communication was prompt and I didn’t even have to leave my home it done. I don’t hesitate to recommend their service anytime I have the opportunity. They were also able to get me a very competitive rate which is saving me years on my mortgage. .
Thank you for the great service, something that is rare these days.
Carole G

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